Reviews

Best dentists in the Bay Area. They've been taking care of us like family for almost 10 years. Simply the best.

We recently moved from Texas and needed dentist. After reading the reviews on Yelp, my wife and I decide to give Innovative Dental Concepts a try. They had a high bar to meet, our dentist in Texas had a state of the art practice. Dr. Duncan and team didn't miss a beat. The first exam was very thorough and she offered some proactive and preventative suggestions. I subsequently had an old filling and crown replaced, she explained the procedure easing my anxiety. It was painless. They also provided music and Netflix, NCIS is a great distraction while in the chair. They have clearly embraced technology and they appear to be early adopters leveraging 3D imaging of my dental structure. This will help overtime to determine excessive ware patterns and other things. I would highly recommend Innovative Dental Concepts, they have a great team and they really care for their patients.

Dr. Duncan and Dr. Kachalia have an excellent practice. I have been Dr. Duncan's patient for eight years and she is the best dentist I have ever encountered. I have had small and major work done and Dr. Duncan has consistently demonstrated her extreme competence. Not only does she have the hands of a fairy when she touches my teeth and gums, but she has the most wonderful cheerful and compassionate personality. I have also been Dr. Kachalia's patient a few times and he is as competent, gentle and compassionate as Dr. Duncan. Their offices are beautiful and they have state-of-the-art equipment which helps make a patient's experience the best possible. I also want to mention that everyone who works in their office is always friendly and pleasant. Thank you all, you are the best!

Love Dr. Duncan! Her staff is friendly and she's just the best. She takes the time to explain everything to you and is very thorough. I didn't think I could learn anything new about my teeth and oral care, but I did. 🙂 I'm pretty certain it was the best cleaning I had ever had in my life. I would even take my kids to her if they didn't already love their pediatric dentist. I also had to go back in for a filling and they were super quick and painless. In and out within an hour. The new office is high tech so you can relax and watch a movie all the while you're getting a filling. Easy peasy and I would definitely recommend this office.

They are wonderful. On time, caring, and do great work. Paul HOOTMAN

We are so glad we found Dr. K and Dr. D's practice! My husband works in the dental industry. And even so, it's hard to find the perfect dentist. Dr. K and Dr. D are both skillful clinicians, compassionate individuals, and always do a great job making you feel at ease in the dental chair. I would highly recommend them to anyone looking for a new dentist in the Easy Bay.

Dentistry at its best!!!! Love this team and their staff are so caring and helpful. Truly touched by their greatness! Stephanie is an amazing and friendly dental hygienist who has always treated me with the utmost care. Liz and Ambrosia are both warm and sweet. I never ever thought I'd say this but I was very fearful of dentistry after several bad experiences many years ago. This team got me over that fear and now I actually enjoy my visits. Dr Duncan you have worked wonders on my attitude and comfort level. It's because of you I confronted my fear and even got my widows removed proactively! Thank you my dental angels!

If you want to go to the absolute best Dentists, look no further. Seriously. Stop now. Stop searching on yelp. Stop talking to your friends. Just stop. Saving you a lot of time here. We've been going to Dr. Charity and her husband as a family for over 5 years. First class, painless, kind, efficient, warm and wonderful. Yes, I did say painless. Both Dr. Charity and Dr. Parag have excellent bedside manner and are technically off the hook with their mad skills. As someone who was traumatized going to the dentist growing up, visiting this office is always something we look forward to. It's like hanging out with friends while getting the best dental care possible. Both my husband and I have had cosmetic work done with them. Perfection. Only wish we did it sooner! And the kids are always excited to see them. Can't ask for anything more!

It's been a real blessing to have found Dr. Kachalia. His patience, care, and easy-going demeanor have made every appointment not only a completely painless experience, but a pleasure as well. My mind is at ease each time I sit down in the chair because I know I'm in the best hands possible. I cannot offer high enough praise to Dr. Kachalia, Liz, and the rest of the team.

I broke my two front teeth around 1:30 p.m. on Thursday and my regular dentist was out until the following Monday. After looking at several reviews through Yelp and other sites, I was convinced that Innovative Dental Concepts was the way to go. Dr. Duncan was able to squeeze me in at 4:15 and she did an amazing job! No one can tell that I had my two front teeth fixed! Dr. Duncan and her assistant work seamlessly together, it is amazing to watch. And the front staff are great to work with too, letting me hold off on the paperwork while Dr. Duncan fixed my teeth. I am very thankful to have found Dr. Duncan and am officially switching dentists to Innovative Dental Concepts. She does amazing work and you can tell that she truly cares about the patient and the quality of work that is provided.

Why haven't there been any recent yelps? My guess is that we don't want to give away our secret and keep our favorite dentist to ourselves. From the front desk, hygienist and then Drs Duncan and Kachalia I can't begin to say how much I love their practice and results. I haven't been more confident with my care and smile. This is home, let them take care if you. I like the detail work Dr. Duncan has made to care for and fine tune some of my previous crown work, just beautiful and even the hygienist didn't notice the upgrade until I mentioned and complimented the doctor. Liz at the front your are my families lifeline, many thanks IDC!!!

I hated going to the dentist but I recently changed to Dr. Duncan and now feel much better about having work done. My first visit was an emergency with a cracked crown and she fixed it on the spot. I have gotten two shots so far and they were painless. Not kidding!!!

This is the very 1st review I have ever written! The reason I want to do it is because Dr Kachalia had done such outstanding jobs in replacing my fillings! My wife had done lots of research and had interviewed many different dentists in the area, we just wanted to find the best one! Since I had bad experience with one particular dentist many years back, I was reluctant to change the dentist that I was having. But after seeing the results that Dr Kachalia had done in replacing my fillings, my teeth looked like new! It just amazed me how skillful he is! The dentistry skill that he has provided is excellent bar none! I'm so happy that I have found the right dentist finally!

Im so happy I found this dentist! My co workers referred me to these two dentists. They are so gentle and kind. I have had very bad experiences with dentist in the past which causes a lot of anxiety and fear, however innovative dental has made going to the dentist a positive experience. I even started flossing! Very happy patient 🙂 here!

This office and staff are awesome!! I haven't been to the dentist in a very long time and was sooo nervous and afraid. They are very gentle and patient and make sure you are comfortable the entire time. The staff are also extremely friendly and understanding of someone who was terrified upon walking in. The facility is very modern and clean! I would recommend this place to anyone looking for a dentist office to go to.

Drs. Duncan and Kachalia go above and beyond to give the very best patient care. I recommend them to anyone searching for a dentist!

Very professional and meticulous attention to detail it's always a pleasure to have a visit

I think that the clinic and staff are outstanding. Everyone is very professional and what's more, I feel that they are telling me the truth regarding procedures. I think their use of new dental technologies is pretty neat - like the way they do a cleaning. It's more of a dry powder technique. I'm always in and out on time and that's important to me as a working professional. Drs. Kachalia and Duncan also are great for making good referrals as well.

Dr. Duncan is hands-down the most gentle and competent general dentist I have come across. The process from exam through treatment was quick and friendly with great staff and doctors. Dr. Duncan's touch is wondrously light, making the anesthetic and treatment so easy. She showed me step-by-step what was happening through incredible technology. The final restoration was completed so well, I never notice it's there. I put my trust in Dr. Duncan as my dentist!

Both Dr. Duncan and Dr. Kachalia are extremely innovative in finding solutions for your dental needs. I have seen Dr. Duncan mostly and she is gentle and highly skilled. She has repaired chips on two of my front teeth and you cannot even tell. She takes great pride in her work and strives for (and achieves) perfection. I had a concern with a couple of my teeth recently and she offered a couple of solutions for me to choose from. I used to think my previous dentist was the best there was, but Dr. Duncan has exceeded those standards. Her office staff is also friendly, accommodating and easy to be around. Dr. Kachalia is also highly skilled and personable. He is also highly respected in the dental industry and travels the country giving presentations and sharing his expertise with other dentists. He consistently learns and brings new innovative ideas to their dental practice. Love this place!

I've been going to Innovative Dental for 15yrs+ and have had quite a bit of work done, both Dr Duncan and Dr Kachalia are fantastic. Highly recommend them both and the staff and dental assistants are also amazing.

I'm writing this review for Dr. Duncan and Kachalia. After looking for a dentist to help my wife fix her front teeth, I figured I would go for a check up since I haven't established my long term dentist. Dentistry can be scary these days considering many corporate offices are being opened and it's just hard to find people you trust. I can confidently say these 2 dentists show true ethics and professionalism, and at the same time provide a genuine and comfortable experience. My wife and I have received several fillings and each appointment was easy and comfortable. Their injection techniques to help numb the teeth were so pleasant it was hard to think you were getting a shot. And on top of that, they have a certain appliance that can help reduce the numb sensation afterwards, which made the rest of my day comfortable. They both are also on top of the latest dental technologies, as I learned Dr. Kachalia is a well-respected lecturer on dental materials. Combining both their expertise and awesome patient chairside manner, I don't see why families would not choose them as their dental providers. Finally, the staff are very friendly and accommodating. If you need a specific day for an appointment and the schedule appears to be full, they will place you in a waitlist and call you once there's a spot open. That shows true commitment to making sure you're taken care of! I drive from a city several towns away but I plan on continuing to see them for my dental needs. Highly recommended!

So if you are looking for the best dentist office in the Bay look no further. The staff is professional and always do a kick ass job. The office is modern and exceptionally clean. I am use to the standard old school cleaning but at Innovative Dental they use the proven cutting edge cleaning techniques. I had the Guided Biofilm Therapy cleaning and it's a mind blower! So my teeth felt cleaner and my gums were less sore then the normal cleanings I use to get. Almost no manual scraping during the cleaning. If you have a chance I highly recommend that you try this new method of teeth cleaning it's literally a game changer. There are certain things in the world that are revolutionary like the wheel, electricity, internet, and now there is Guided Biofilm Therapy. I almost never write reviews but I had to about this. Dr Duncan, Dr. K, and the staff will do an excellent job and treat you right. Keep it 100.

Very thankful to have found such an awesome dentist office! ALL of the staff are kind, efficient, knowledgeable about insurance and have a high work ethic! It’s always a pleasure going there!